Account & app
Two-step sign-in, app lock & devices
Turn on 2FA, lock the app with a PIN, and see or log out every device signed in to your account.
Open Settings › Security & 2FA to protect your shop. There are three layers: two-step sign-in, app lock and device management.
Two-step sign-in (2FA)#
- 1
Press Enable 2FA
A QR code appears.
- 2
Scan it
Use Google Authenticator, Authy or 1Password. Also save the backup secret key somewhere safe.
- 3
Enter the 6-digit code
Type the code the app shows to confirm.
- 4
Sign in with it
From now on, after your password (or Google sign-in) Sukbay asks for the 6-digit code.
To turn it off you must enter your password and a current code, so nobody else can switch it off.
App lock#
- In the mobile app set a PIN (and Face ID or fingerprint if your phone has it). The app locks when you leave it and when you press Lock.
- On the web dashboard press the Lock button at the top when you step away; it asks for your PIN to continue.
- You are not asked for the PIN right after typing your password: the lock only appears when you come back.
Active devices & sessions#
The Active Devices & Sessions card lists every device signed in to your account.
- Each row shows the device (for example Chrome on Windows), the place it signed in from, the IP address, the internet provider and when it was last active.
- The place is estimated from the IP address, so on mobile data it can be the provider's location rather than the exact street.
- Your own device is marked Current Device.
- Log Out ends one other device. Log Out All Other Devices ends them all.
- Two devices with the same browser and system (two Windows computers on Chrome) show as two rows, because each browser keeps its own device ID.
Other accounts (owner and managers)#
The Other accounts card lists your staff and any other owners of the shop. For each person it shows their role, their warehouse, and the device, place and time of their last sign-in. A coloured dot shows whether they are online now, signed in today or have not signed in lately.
Auto logout#
In Settings › General turn on Auto logout so a session that is left idle closes itself.