Run your shop

Chat & verification

Talk to your team, and let the people at each warehouse confirm every delivery, transfer and daily report.

Chat is more than messages. Besides normal text, it carries three kinds of cards that keep the owner and the warehouse staff honest with each other: batch verification, transfer verification and warehouse reports.

Try the cards: press “Count is right”, or “Report a problem”, then sign the report.

Team chat#

Message any employee or the owner inside Sukbay. Recent chats and contacts sit on the left, and the sidebar shows a badge with unread messages. Employees see the people they work with; staff assigned to a warehouse see that warehouse's requests.

Batch verification#

When the owner adds a batch to a warehouse that has staff, Sukbay sends each of them a card: “New batch added — please verify the physical count!” It shows the product, the quantity added and the stock before and after.

1
The owner adds the batch
In Products › Batches, with a quantity and a warehouse.
2
The warehouse staff get a card and a notification
They go to the warehouse and count what really arrived.
3
They answer
Count is right confirms it. Report a problem asks for what they actually counted and a short note, such as “2 boxes were damaged”.
4
Everyone sees the result
The card turns Verified OK or Discrepancy, the batch records who answered and when, and the owner gets a notification straight away.

Transfer verification#

Moving stock between warehouses works the same way. The receiving warehouse gets a card with the product, the quantity moved, and the stock at both ends before and after. They confirm the count or report what actually arrived.

Warehouse reports#

Reports are now made on the Orders page with Close day (see Orders & selling): one Sales report and one Stock report. When one is closed, a card arrives in chat marked Checked, and Needs signature until it is signed.

Sign right after closing, or later from Closed reports. The card then shows the name and time.
Managers and the owner can open every saved report. Other staff see the last three days of their own warehouse.

Who sees what#

Person	Sees in chat
Owner	Every conversation, all verification answers, all warehouse reports.
Staff with a warehouse	Their own warehouse's batch and transfer requests, and its reports.
Staff without a warehouse	Requests for stock that is not assigned to any warehouse, plus normal messages.

Notifications#

The bell shows new online orders, low stock, expiring batches, verification answers, payments and the daily summary. On the mobile app you also get push notifications when the app is closed. Choose the alerts you want in Settings › Notifications & Alerts.